The following Terms and Conditions (T&C’s) are for GIANT Tennis Pty Ltd, and are dated 29/11/19. Updated T&C’s will be posted on this page, with the date advised within this paragraph.
Wet Weather Policy
If we have to cancel a lesson due to wet weather, we will send out either a text message or email informing you of this. If you do not get a call, text or email from your coach, please assume the lesson is continuing as scheduled.
If the temperature reaches 38 degrees or more, no lessons will be undertaken until temperature drops below 38 degrees. We will send out either a text message or email informing you of the cancellation. If you do not get a call, text or email from your coach, please assume the lesson is continuing as scheduled.
Make-Up & Cancellation Policy
GIANT Tennis will work to ensure that all lessons cancelled (due to heat, wet weather or other) will be made up during the same term or in the school holiday period. If we are not able to have this completed, a credit can be discussed with either Aidan or Brandt.
If you are unable to make a lesson, we ask you to please advise your coach at least 24 hours prior to the lesson commencing.
Make-up lessons may be arranged for missed lessons, within the current term. These are however subject to availability of an appropriated day and equivalent class, so please be flexible with days, times, venues and coaches when looking to book a make-up class.
Registration & Fees
In order to register for a GIANT Tennis program (either Term Coaching, Competitions, Holiday Program, Squad trip etc), students are required to complete an online form via the GIANT Tennis website.
For students in GIANT Tennis term coaching program, enrollments will roll over from term to term. This will ensure that all our current students get first right for the following term.
However, if you wish to cancel your enrollment, we ask if you could please notify email@example.com prior to the start of the following term, so our schedules can be updated for any prospective new students, and to ensure we do not send you an invoice.
All term fees are payable within the first 2 weeks of the term. Places will not be guaranteed if registration forms and payments are not completed prior to the commencement of the term.
With all GIANT Tennis Competitions/Holiday Programs/Squad Trips etc, invoices will be provided prior to the event, and are to be paid before the event begins.
Photography & Video Images
GIANT Tennis will at times take photographs of students participating in our program, such images may be used in printed material (e.g. brochures, flyers, newsletters) or in digital form on our website or our social media platforms. Please advise firstname.lastname@example.org if you do not wish to have your child/ren photograph or Video.
Your privacy is important to us. With exception of the points below *, the data we collected from you will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent. The email address you provide may be used to send you information and respond to enquiries.
* Hot Shot Registration
For all GIANT Tennis students up to the age of 12 years old who enrol in our Term Coaching Program, we will register their details with Tennis Australia’s Hot Shots program - this enables the student to receive a free starter gift, exclusive competitions and loads of tennis benefits from Tennis Australia! More information can be found at the following link https://hotshots.tennis.com.au/register/
* Maiden Gully Tennis Club
All GIANT Tennis coaching students who take part in coaching at Maiden Gully Tennis Club will be registered with the club and will receive a student membership. This will also entitle you to use the courts at the club.
GIANT Tennis supports Tennis Australia’s stance and efforts in helping educate parents on their important role within the child’s sporting journey. The following are some ideas and education that we would like you, the parent, to be aware of.
GIANT Tennis encourages all parents to remain off the court during their child’s lesson. This enables both the coach and student/s to concentrate entirely on the lesson, create independence for the child, promote a child’s decision making skills and build the coach – student relationship.
As a parent / guardian of a participant in any activity held / run by GIANT Tennis you agree to try and meet the following requirements in regard to your conduct during any such activity, program or event to the best of your abilities:
If you have any questions about our T&C’s, please contact us via our 'Contact Us' page